Delete your account and your data

In the app

• With a dating profile: the Profile tab → Settings → Delete my account, then confirm.
• If you only help friends, without a dating profile: the ⋯ menu at the top of your home → Delete my account, then confirm.

Deletion is immediate and cannot be undone. Before it, you can download a copy of your data in Settings → Download my data.

Without the app

If you no longer have the app or can no longer sign in, write to hello@confidate.app from your account’s e-mail address, or tell us how you signed in (Apple, Google or Facebook) and the first name on your profile. We delete the account within one month and confirm it to you.

What is deleted

• Your account, your profile and your photos
• Your preferences, likes and passes
• Your invitations, your friends’ accesses and the advice you wrote
• The text of your messages: your matches see “Message deleted” in its place

What is kept, and for how long

• A minimal record (e-mail address, account dates, the identifiers of your conversations and any sanctions), for one year, only to answer lawful requests from the authorities.
• Content that was reported, with its case, until one year after the case is closed.
• After a ban or during a suspension, a fingerprint of your e-mail address (not the address itself): two years after a ban, or until the end of the suspension.
• Data the authorities lawfully asked us to keep, as long as their investigation requires.

If you signed in with Facebook

Removing Confidate from your Facebook settings (Settings and privacy → Settings → Apps and websites) stops Facebook from sharing your information with us, but does not delete your Confidate account: delete it as described above.